Best Retention Marketing Agencies for Food & Beverage Brands (2026): 9 Compared on Their Own Case Studies

The best retention marketing agencies for food and beverage brands in 2026 are the ones that can show named food or drink clients on their own websites: BS&Co, Flypost, Zettler Digital, ATTN Agency, UN/COMMON, Barrel, Avex and Good & Gold all do, and this guide compares them alongside Retention Control. It is the food and drink edition of our comparison of the best retention marketing agencies for ecommerce.

A retention marketing agency for food brands runs the email, SMS and loyalty programmes that turn a first order into a habit: the reorder reminder before the bag of coffee runs out, the subscription save when a card fails, the seasonal drop that brings lapsed customers back. Food and drink is the category where that work pays most, because the product gets used up.

Every fact below comes from the agency’s own website and links to the page it came from. We checked each one on 7 October 2026. Where an agency publishes a number, we quote it exactly as written; where it does not, we say nothing.

• Nine agencies, from one-team boutiques to 60-person shops.
• Proof first: each entry names the food and drink clients the agency itself publishes.
• Pricing: three of the nine publish a price or a fee range. We list it where they do.
• Disclosure: Retention Control wrote this guide and is listed first. We have no food and beverage case study published yet, and the entry says so.

Food & beverage retention agencies at a glance

What makes food and beverage retention different

Most retention advice is written for fashion and beauty, where the gap between orders is a matter of taste. Food and drink runs on consumption, and that changes the programme in four ways.

• The reorder clock is physical. A 340 g bag of coffee lasts a household a predictable number of days. The replenishment flow should be timed from your own order data, the median gap between first and second order for that product, not from a guess of thirty days.
• Subscriptions carry the revenue, and failed payments lose it quietly. A card that declines on a coffee or snack subscription is a customer lost without a decision. Dunning emails, and increasingly a phone call, belong in the plan.
• Shipping costs shape the offer. Free-shipping thresholds and bundles do more for food margins than percentage discounts, so the flows should push basket size, not deeper codes.
• Many brands also sell in shops. A cafe chain or a grocer needs email that drives footfall as well as online orders, which is why two agencies below work with point-of-sale data.

Alcohol adds one more rule. Text messages that mention alcohol fall under the carriers’ content rules for age-restricted products, so an alcohol SMS programme needs age-gated consent before the first send.

The 9 best retention marketing agencies for food & beverage brands

1. Retention Control: best for Shopify food brands that want published prices and a written audit first

Retention Control is a retention marketing agency for Shopify and DTC brands that does nothing but retention. It runs email and SMS flows, campaigns and lifecycle strategy on Klaviyo, Omnisend, Brevo and Attentive, and it publishes two retainers on its pricing page: $3,500 a month for brands doing $500K to $2M a year, and $5,500 a month above that, both month to month after the first 90 days and both starting with a free 60-minute audit.

What fits food and drink: replenishment timing calculated from order data, subscription and VIP programmes, and, new this autumn, AI voice agents that call customers about failed subscription payments and back-in-stock products, only with their consent.

What to know: Retention Control has no food and beverage case study published on its site yet. If proof in your category is your first requirement, start with the agencies below and use our free retention audit as a second opinion. The full list of our retention marketing services explains what each retainer covers.

2. BS&Co: best for snack, gourmet and drinks brands on Klaviyo

BS&Co is a Portland agency that says it helps “DTC ecommerce brands” grow “using retention marketing”, working with brands “mostly on Shopify with Klaviyo” (bsandco.us). Its services run from Klaviyo flows and SMS to direct mail, loyalty and referral programmes.

Food and drink proof: – Olympia Provisions: “Within 6 weeks of working together B.S. & Co. Olympia Provisions email went from 10% of Shopify revenue to over 50%” (case study). – Kosterina (olive oil): “increased flow deliveries 250% year over year, and grew overall email revenue 45% year over year within 4 months” (case study). – Bussin Snacks: an email and SMS programme built “from launch to 49% of owned revenue” (case study). – Three Spirit (non-alcoholic drinks): revenue per recipient doubled “from £0.23 to £0.46 in 4 weeks” (case study).

Pricing: “$2,024/month to start for fully managed” (homepage).

What to know: a small team with the deepest food-specific case list in this guide. Its site does not claim a Klaviyo partner tier.

3. Flypost: best for coffee, bakery and winery brands

Flypost calls itself “an ecommerce email marketing agency” and says it is “a certified Klaviyo agency partner” (flypost.agency). It names food and beverage as a vertical, describing it as “Subscription coffee, artisan bakeries, specialty foods, and CPG brands with high repeat-purchase potential”, and says it works with brands “doing $1M–$50M+ in annual revenue” (flypost.agency).

Food and drink proof: – Western Bagel: “$137k in email attributed revenue in 2022” (case study). – Taylor Lane Organic Coffee: “34.9% Increase in Annual Email/SMS Revenue” (case study). – Corner 103 (winery, on Commerce7): “2.5x Lift in Online DTC Revenue” (case study).

What to know: one of the few agencies here that shows work on Commerce7, the wine-club platform, as well as Shopify. Pricing is not published.

4. Zettler Digital: best for brands that want retention and paid media under one retainer

Zettler Digital says it builds “websites and retention programs” (zettlerdigital.com) and describes itself as a “Klaviyo Elite Partner” and “certified Shopify Platinum Partner” (about page). Its typical customer is “bringing in $1–30 million a year” (homepage).

Food and drink proof: – Levain Bakery: Zettler “helped Levain Bakery launch its first-ever email, SMS, and paid advertising programs”, with “$3M attributed revenue driven by email/SMS” (case study). – Promix Nutrition: “$6.5M in attributed revenue through advanced Klaviyo and SMS strategy” (case study).

Pricing: engagements “land in the mid four figures to low five figures per month”, on “a rolling 6- or 12-month term with a clean exit at day 90” (homepage).

What to know: its homepage says “Since 2013” and its About page says “Since 2014”. Neither matters to the work, but ask if founding date matters to you.

5. ATTN Agency: best for acquisition-led brands adding email and SMS

ATTN is a San Diego growth agency “focused on profitable new customer acquisition” (case study page) whose services include email and SMS alongside paid social, search, direct mail and connected TV (attnagency.com).

Food and drink proof: – Bones Coffee Company: a Black Friday programme with a “35 % Email Revenue Increase” and a “27 % SMS Revenue Increase” (case study).

What to know: email and SMS are one channel among seven, so ATTN fits brands whose main problem is acquisition. Its homepage shows Klaviyo and Attentive under “Platform partners”, but its partners page does not list either, so ask which partnerships are formal.

6. UN/COMMON: best for mid-market brands that want a large lifecycle team

UN/COMMON says it “scales mid-market eCommerce brands” (about page) and describes itself as “a Klaviyo Master Elite agency and Shopify Platinum Partner”. It has a dedicated food and beverage page and names Klaviyo’s Americas Agency Partner of the Year 2026 in its own announcement (article).

Food and drink proof: – DRNXMYTH (ready-to-drink cocktails): a brief to “revamp their monthly cocktail emails, define audience types through strategic segmentation and bring life to their automated flow strategy” (case study). – 19 Crimes (wine): three “core Loyalty Program flows—Rewards Welcome, Redemption, and Reminder” (case study). – Black Rifle Coffee Company: named among its lifecycle clients (article).

What to know: the largest team in this guide, with people across several time zones. Its case-study numbers load as animated counters, so read them on the live pages before relying on them.

7. Barrel: best for CPG brands that want site and retention from one team

Barrel says: “We focus exclusively on CPG. Not ecommerce in general, not DTC in isolation” (about page). It describes itself as “a Gold Tier Klaviyo Partner” (Klaviyo page) and runs Klaviyo flow architecture, subscriptions and loyalty alongside Shopify Plus builds (retention marketing).

Food and drink proof: – Sweet Loren’s: “a Welcome flow that educates customers on the founder’s story and product benefits”, with a “26%↑ increase in returning customers” (case study). – Once Upon a Farm: “a suite of automated and marketing emails to strengthen retention and LTV” (case study). – BHU Foods: lifecycle flows redesigned “to reinforce the reformulation story” (case study).

What to know: Barrel’s published results cover website and email work together, so they do not isolate what retention alone delivered.

8. Avex: best for Shopify Plus drinks and snack brands that need loyalty plus email

Avex is a New York agency that calls itself a “Platinum Shopify Plus Agency”, with retention as one of four service areas, covering email, SMS, loyalty and subscriptions (avexdesigns.com).

Food and drink proof: – Fellow (coffee and brewing gear): “Klaviyo Email Marketing for Luxury Coffee Bean and Gear Brand” with a “57.5% Increase in Revenue” (case study). – Enjoy Life (allergen-free snacks): a branding refresh and email programme, “+42% Increase in Online Store Sales” (case study). – AriZona Beverages: a membership and loyalty rollout (case study).

What to know: primarily a Shopify Plus build agency. The Enjoy Life figure covers the branding work as well as email.

9. Good & Gold: best for coffee shops and grocers that also sell online

Good & Gold is a Portland agency for “dynamic lifestyle brands”, covering email and SMS, automations and segmentation alongside paid media, SEO and web design (goodandgold.com). It connects Klaviyo with Toast, the restaurant point-of-sale system.

Food and drink proof: – Alfred Coffee: “39% YoY growth in email-attributed revenue from Alfred’s online store” (case study). – Zupan’s Markets: “78% increase in automation attributed revenue year over year” (case study). – Stumptown Coffee: “Over $23,488 in attributed campaign revenue” from one launch (case study).

What to know: Good & Gold announced that it “has been acquired by Graybox” (announcement). Ask who will run your account.

How we chose these agencies

We looked for agencies that do email, SMS or lifecycle work as a core service and that publish named food, drink or CPG clients on their own websites. Agencies that block automated access, whose food work is anonymous, or whose only food client is a restaurant chain without DTC sales were left out. We did not use directory ratings, and no agency paid to be included.

Every quote was compared word for word with the page it links to on 7 October 2026. Agency sites change, so check the linked page before you rely on a number.

How to choose a food & beverage retention agency

• Ask for a food or drink case study with the revenue split shown. “Email revenue up” means little unless you know whether it is flows, campaigns or a blend with paid media.
• Ask how they time replenishment. The right answer uses your order data per product. “We send at day 30” is the wrong one.
• Ask what happens to a failed subscription payment. A good agency has a dunning sequence ready before it builds anything else.
• Check what they publish about price. Three agencies here publish a figure. The rest quote after a call, which is fine, but get it in writing before you share account access.
• Match the team to the problem. An acquisition-led agency, a CPG specialist with a design studio and an email-only boutique solve different problems.

Final thoughts

The strongest food and drink retention programmes are built around consumption: when the product runs out, when the subscription renews and when a card fails. Pick the agency that can show you that work for a brand like yours, on its own site, with the numbers written down. If you want a second opinion on your own account first, book a free 60-minute retention audit.