Book the audit
Sixty minutes, your account open, the gaps ranked by revenue.
The audit is the first step of every engagement and it is free. You get the findings in writing whether or not we work together.
Free · 60 minutes · written summary you keep
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Request the audit
Tell us where the store is and we will read it.
Request received
Thanks — we will reply within one working day.
Want the call in the diary now? Pick a slot below and the audit is booked; we will confirm the access steps by email.
What happens
- 01Before the call
You add us as a user on your email platform and give collaborator access to Shopify. Nothing is changed; we only need to read the flows, segments and order history. - 02On the call
Sixty minutes with the person who would run your account. We go through the flows earning revenue, the ones that are not, list health, deliverability and the segments that do not match your order data. - 03After the call
A written summary the same day: every gap we found, ranked by the revenue it is costing, with the first 90 days planned. Yours to keep and to hand to anyone.
Prefer email? Write to hello@retentioncontrol.com and we will reply with the same questions.
Registered office
30 N Gould St #60861, Sheridan, WY 82801, USA
Or pick a time now
Put the sixty minutes in the diary.
Pick a slot and the audit is booked. We send the two access steps by email before the call.
Questions
Frequently asked questions
Is the audit really free?
Yes, and you keep the written summary whether or not you hire us. It is how we decide whether we can help, and it is more useful to both of us than a proposal built on guesswork.
Who is on the call?
The person who would run your account. Not a salesperson, and not someone who hands you over after signing.
What access do you need?
A user seat on your email platform and Shopify collaborator access. Read-only is fine for the audit. Nothing is changed without your say-so.
How soon can we talk?
Usually within a few working days. If BFCM is close, sooner — that calendar does not move.
What if we are not a fit?
We say so on the call and tell you what we would do instead. Under roughly $500K a year a retainer rarely pays for itself, and we would rather say it than sell it.


Retention experts
Let's talk email, SMS and the repeat revenue you actually want.
We work on Klaviyo, Omnisend, Brevo and Attentive. Ready when you are: talk to the person who will run your account, not a sales rep.
Get in touch