Platforms
Four platforms, so the recommendation is honest.
An agency that only works on one platform will always recommend that platform. We work on Klaviyo, Omnisend, Brevo and Attentive, so the audit can tell you the truth about which one fits your catalogue — including when it is the one you already have.
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The four
Which platform, and why.
Migration between them is part of the work, not an upsell — if the audit says the platform is wrong for your catalogue, moving is the recommendation.
- 01Klaviyo
Klaviyo
Best for Shopify catalogues where the product data does the work: predictive fields, catalogue blocks and order-based segments are where Klaviyo earns its price.
- 02Omnisend
Omnisend
Best where email and SMS should be planned together and the team wants one tool, one report and a simpler monthly bill.
- 03Brevo
Brevo
Best where transactional volume is high and inconsistent branding or split sending reputation is costing you inbox placement.
- 04Attentive
Attentive
Best where SMS is the primary retention channel — high repeat frequency, restock-driven demand, or an audience that genuinely prefers text.
How we choose
The audit answers it in an hour, not a sales call.
Four questions decide the platform, and none of them is which tool we prefer.
- 01
How much does the catalogue matter?
Product recommendations, replenishment timing per SKU and category-aware win-back need deep catalogue data. That is where Klaviyo earns its price.
- 02
Is SMS primary or supporting?
Primary, with waitlists and flash windows: Attentive. Supporting, inside the lifecycle: Klaviyo SMS or Omnisend keeps it in one workflow.
- 03
Does transactional mail belong here?
High transactional volume and split sending reputation point at Brevo, where marketing and transactional share one identity.
- 04
What can your team maintain?
The best platform is the one your team can still run when we are not on the call. Simpler is often correct.
Questions
Choosing a platform, answered
Which email marketing platform is best for Shopify?
For most Shopify catalogues, Klaviyo or Omnisend: Klaviyo for depth of segmentation and data, Omnisend for speed and email plus SMS in one workflow. Brevo fits brands that want marketing and transactional email together, and Attentive fits brands where SMS is the main channel. We work on all four, so the recommendation follows your store.
Can you move us from one platform to another?
Yes. Migration is part of the work, not an upsell: we move flows, segments, templates and suppression lists, warm the new sending domain before volume moves across, and keep the old platform live until the new one is sending cleanly.
Do we pay the platform or do you?
You do, directly. Klaviyo, Omnisend, Brevo and Attentive each bill the brand for the subscription and message costs, and the account stays in your name. Our monthly fee covers the work only, so nothing is marked up.
Retention experts
Let's talk email, SMS and the repeat revenue you actually want.
We work on Klaviyo, Omnisend, Brevo and Attentive. Ready when you are: talk to the person who will run your account, not a sales rep.
Get in touch